"Personal and flexible approach"
"Amsterdam & Partners is very pleased with the services of CSST which are used for various tourist and press requests. Thanks to the personal approach and flexibility, it is very easy to work with CSST."
"The tour experience in Amsterdam"
A group of employees from Everris China, together with their private guide Sarah Cheng booked a day tour with CSST with CSST guide Robin. Here is their experience :
"On 7th June 2013, we enjoyed a sightseeing in Amsterdam with our private Chinese guide. It was a wonderful experience for all of us, especially for someone who had never gone to Europe countries before. At 9:00 am , the private guide picked up us from the hotel, then we headed for the first station, the 'new' Rijks Museum, it is remarkable and gorgeous. Our private guide was very nice and with extensive knowledge. During the whole visit, he explained to us the exact history/ inexplicable meaning behind each work. After lunch, we had a long time to walk around, due to the next canal cruise we planned before did not begin until 3pm. We asked the guide to accompany us to buy some local specialties as the souvenir, we couldn't help telling that the local cheese and beer were very very famous and delicious. Then the next canal cruise lasted approximate one and half hours. The whole day with the private guide was unforgettable, we got on very well. He was also generous, always explaining us the difference between the East and West in culture, landscape and food. Everything happened on that day was just very beautiful".
Sarah Cheng, Everris China
"Rotterdam in the Chinese way"
"CSST has responded very well to the growing demand for native speaking Chinese guides. As Rotterdam has the ambition of becoming an international metropolis, it is very important to have programmes that are accompanied in Chinese. Together with the guides of CSST, we have built and executed several events with our customers."
Timo van Schaik, AroundTown
"Our boutique consultancy regularly accompanies high-profile customers to different locations in Europa. This year, a conference called us to Amsterdam. Knowing that our Chinese customers would appreciate a city tour (full day, including shopping in the afternoon) in their native language, I researched and found CSST. Upon my inquiry, Ms. Habers, Director of CSST, quickly and professionally answered all our questions. She informed us about their clear, transparent and fair price structure. This gave us the confidence that we had found the service we were looking for. This impression was confirmed on the day we met the Chinese native CSST tour guide: On-time at the scheduled location, she immediately connected with our group. She had prepared an attractive program for the day that matched the group's wishes and was flexible enough to adapt it during the day as we went along. In the evening, our customers spoke highly of the service provided by CSST. We echo this sentiment and cannot recommend CSST enough, whether for professional or leisure services. Your Chinese guests will be happy!
David Leicht, Director of Leicht Consulting, Geneva Switzerland
For a couple of years we have been working with CSST and the only conclusion possible is that we are very satisfied. The guides are well informed, correct and make sure that the customers get the best experience. Communication with CSST is quick and they pay close attention to the instructions and itineraries. Working with CSST is a pleasure. Thanks Vera!
Thomas van den Brink, Founder ZOYO Travel
"Flexible and involved"
"From the first contact until the very end, CSST was very involved in our project. Vera not only gave us very professional and knowledgeable guides but also came up with very useful suggestions along the way. She is always very flexible. We will definitely approach her for a next project."
"Accurate and tailor-made service "
"Accurate and tailor-made service, great support during all the service stages, from planning to booking and service itself. We appreciate in particular the problem solving attitude. Thanks, we will cooperate with you again!"
Monica Corgnati / Pangea
"An unforgettable day"
"After spending a week with our Chinese partner on a fair, their director and sales - assistant spend the weekend in the Netherlands. We founds CSST on the internet and contacted Vera to arrange a Chinese guide for a visit to Amsterdam. With a few mails we arranged everything and on the Saturday morning 09:30 we met our private guide Theresa Chen near the Central Station. In 8 hours she showed us Amsterdam City by foot and using the tram. It is clear she knows her way in every corner of the city. Her knowledge of art and specifically of paintings is remarkable. She showed us around in the Rijksmuseum and informed us in-depth about some masterpieces that she selected for us. She protected us against museum fatigue and managed to give our guests understanding in the essence of the paintings. She advised us an outstanding lunch after which we did a canal ride and admired some diamonds. Of course our guests enjoyed some shopping after that in the PC Hoofdstraat.
During the whole day Theresa consulted with us about the programme. Our guests experienced an unforgettable day. We ourselves would not have been able to arrange this so quickly and flexible. Our guests were very thankful to experience so many aspects of Amsterdam in only one day. When our Chinese partner will visit us in the furure we will certainly use the services of CSST again. On the programme we will then have Rotterdam in one day."
Alfons van Essen / Wolverine Tube Europe BV
"We enjoyed the tour"
"We are happy to inform you that the tour was very well received and all the members enjoyed the guided tour in Amsterdam!
Thank you and the guide very much!!
Anita Steenbakkers, XEMC Darwind B.V.
We enjoyed a wonderful day in Amsterdam with our guide Gina. Our visitors from Hong Kong were very pleased that she spoke Cantonese. The communication before, and on the day of the tour was perfect. Strongly recommended!
SAAB technologies B.V. / Arno Roefs
"Professional and very customer oriented"
“The international service level of CSST is professional and very customer focussed. Both for guiding our clients in the Netherlands and for training, we prefer to work together with CSST.”
NoBeach - Boutiquereizen
The guests did have a very nice time. Mr. Uwe Kassens informed me that the Chinese guide was excellent. Thank you very much for your efforts. Rita Bruns, Röchling Engineering Plastics SE & Co.